Remote Customer Service Advisor – Growth & Benefits

Back 2 Work Complete Training; Stratford-upon-Avon; Remote; GBP 24,000; Full time

Job summary

A dedicated training and support provider is seeking Customer Service Advisors to work fully from home, earning £23,809.50 per year. You will assist customers by managing their appointments and addressing their queries in a fast-paced environment. Training is provided, ensuring you are well-prepared for the role. Benefits include 28 days holiday, wellness support, and opportunities for career progression.

Benefits

28 days holiday including bank holidays

Lifestyle benefits programme

Refer & Earn Scheme

Employee welfare support

Length of Service and monthly recognition awards

Opportunities for career development

Qualifications

• Comfortable handling inbound calls and managing appointments with efficiency.
• Polite and professional in communication with callers.
• Ability to work under pressure while maintaining accuracy.

Responsibilities

• Handle inbound calls to schedule, reschedule, or cancel appointments.
• Assist customers with their queries and provide excellent service.

Skills

Good communication skills

Ability to work in a fast-paced environment

Professional telephone manner

Empathy towards callers

Job description

A dedicated training and support provider is seeking Customer Service Advisors to work fully from home, earning £23,809.50 per year. You will assist customers by managing their appointments and addressing their queries in a fast-paced environment. Training is provided, ensuring you are well-prepared for the role. Benefits include 28 days holiday, wellness support, and opportunities for career progression.