Remote Customer Expert - Fast-Track Your Service Career

Teleperformance; City of Edinburgh; Remote; GBP 26,000; Full time

Job summary

A global outsourcing company is hiring a Customer Expert for a temporary position focusing on inbound customer service calls. Ideal candidates will exhibit strong customer service skills and adaptability, working from home with a standard salary of £25,396.80 per year. This role involves a process-driven approach, requiring attention to detail, and offers a range of benefits including comprehensive training and discounts on retail brands.

Benefits

28 days' holiday plus bank holidays

Lifestyle Benefits programme

Employee welfare support

Life Assurance Cover & Pension Scheme

Career development opportunities

Qualifications

• Attention to detail in customer interactions.
• Ability to establish collaborative relationships.
• Flexibility, great attendance, and good timekeeping.

Responsibilities

• Handle inbound customer service calls regarding general queries.
• Work in a fast-paced environment and provide resolutions.
• Participate in comprehensive training and support.

Skills

Strong verbal and written skills

Professional and friendly telephone manner

Customer Service experience

PC skills

Ability to handle challenging calls

Job description

A global outsourcing company is hiring a Customer Expert for a temporary position focusing on inbound customer service calls. Ideal candidates will exhibit strong customer service skills and adaptability, working from home with a standard salary of £25,396.80 per year. This role involves a process-driven approach, requiring attention to detail, and offers a range of benefits including comprehensive training and discounts on retail brands.