Remote Council Tax Officer - Northgate NEC Expert

Vivid Resourcing Ltd; Remote; GBP 30,000 - 40,000; Full time

Job summary

A local authority staffing agency seeks a Council Tax Officer to manage Council Tax accounts and ensure compliance with legislation from a remote position. The ideal candidate will have experience in local authority services and a strong working knowledge of Northgate Revenues systems. Responsibilities include administering accounts, processing changes, and liaising with customers. The role demands attention to detail, good communication skills, and the ability to work both independently and in a team.

Qualifications

• Experience working in a local authority Council Tax service.
• Working knowledge of Council Tax legislation and recovery processes.
• Experience using Northgate (NEC) systems is essential.

Responsibilities

• Administer Council Tax accounts, ensuring accuracy and compliance.
• Process discounts and changes of circumstances.
• Issue bills and manage recovery actions.
• Respond to customer enquiries effectively.

Skills

Attention to detail

Customer service

Communication skills

Ability to manage a varied caseload

Tools

Northgate (NEC) Revenues systems

Job description

A local authority staffing agency seeks a Council Tax Officer to manage Council Tax accounts and ensure compliance with legislation from a remote position. The ideal candidate will have experience in local authority services and a strong working knowledge of Northgate Revenues systems. Responsibilities include administering accounts, processing changes, and liaising with customers. The role demands attention to detail, good communication skills, and the ability to work both independently and in a team.