Remote Community Moderator — Bilingual EN/FR (Gaming)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading virtual customer support provider is looking for a Remote Community Moderator for a major gaming client. This role involves providing email and chat support, engaging with players, and moderating community channels. Candidates should be fluent in English and French, have a passion for gaming, and possess excellent communication skills. This is a work-from-home opportunity requiring no degree, providing flexibility and autonomy to manage your own customer support business.

Qualifications

• Passion for gaming and interacting with players.
• Strong problem-solving skills and patience.
• Ability to manage time effectively while providing support.

Responsibilities

• Provide email and chat support for players.
• Engage with players and address their issues.
• Moderate community channels following guidelines.
• Coordinate actions with team members and client representatives.

Skills

Proficiency in English and French

Understanding of cultural differences

Passion for gaming

Time management

Patience and empathy

Customer service skills

Fluency in English

Tools

Social media platforms

Job description

A leading virtual customer support provider is looking for a Remote Community Moderator for a major gaming client. This role involves providing email and chat support, engaging with players, and moderating community channels. Candidates should be fluent in English and French, have a passion for gaming, and possess excellent communication skills. This is a work-from-home opportunity requiring no degree, providing flexibility and autonomy to manage your own customer support business.