Remote Cloud VOIP Support Engineer — Teams/Azure

Anthony Marks; Gloucester; Remote; GBP 42,000 - 50,000; Full time

Job summary

A leading cloud technology provider in the UK is seeking a Support Engineer to join their team. The role involves working with cloud-based VOIP and Microsoft Teams solutions. The ideal candidate will have experience with automation tools, strong communication skills, and a background in monitoring and analytics. This position offers a salary of up to £50,000 and an immediate start for qualified applicants.

Responsibilities

• Provide a new and key function within the technology team.
• Work with the Infrastructure and development technology.
• Determine aspects of applications that should be monitored.
• Manage alerts and solutions for issue resolution and capacity planning.

Skills

strong verbal and written communication

commercial experience of automation tooling and best practice

knowledge of contemporary monitoring, analytic tooling and best practice

Experience with Automation and orchestration platforms

experience working large scale, 24/7 enterprise where system uptime and stability is key

expertise in multiple platforms linux and Azure Paas (App service, SQL etc)

Understand Real time voice traffic, including SIP and RTP

Microsoft teams experience and understanding

Job description

A leading cloud technology provider in the UK is seeking a Support Engineer to join their team. The role involves working with cloud-based VOIP and Microsoft Teams solutions. The ideal candidate will have experience with automation tools, strong communication skills, and a background in monitoring and analytics. This position offers a salary of up to £50,000 and an immediate start for qualified applicants.