Remote Client Success Lead | Travel + Upsell

Motive Group; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading telecom provider is seeking a Client Success Manager to foster relationships and ensure high service levels. In this remote role, you'll travel regularly to meet clients and explore upselling opportunities. Ideal candidates have strong communication skills and a commercial background. This position promises a dynamic work environment with significant responsibility in client relations and service enhancement.

Qualifications

• Outgoing personality to engage with clients.
• Commercial background with an understanding of offerings.
• Ability to translate complex information for clients.

Responsibilities

• Manage commercial relationships and ensure high service levels.
• Collaborate with BD Manager and Commercial Lead.
• Identify upsell opportunities and build client rapport.

Skills

Customer relationship management

Commercial awareness

Effective communication

Flexibility

Problem-solving

Job description

A leading telecom provider is seeking a Client Success Manager to foster relationships and ensure high service levels. In this remote role, you'll travel regularly to meet clients and explore upselling opportunities. Ideal candidates have strong communication skills and a commercial background. This position promises a dynamic work environment with significant responsibility in client relations and service enhancement.