Remote CCTV & Security Systems Engineer

LUQ Recruitment; Aylesbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technical recruitment agency in Aylesbury is seeking a Technical Support & Small Works Engineer to respond to customer service desk tickets and provide remote support. This full-time role involves diagnosing issues, mentoring engineers, and assisting with sales system design. Candidates should have a strong background in IP Networking and security products. The position offers a salary between £30,000 and £45,000, with benefits including company pension and on-site parking.

Benefits

Company pension

On-site parking

Qualifications

• Able to technically mentor and instruct engineers.
• Extensive knowledge in installation and fault finding of Security and Fire Systems.
• Proven track record in leading technical activity.
• Extensive technical experience.

Responsibilities

• Receive and respond to inbound customer support tickets.
• Resolve issues and repairs remotely via software.
• Attend emergency call outs during working hours.
• Assist field engineering teams with technical queries.
• Mentor and instruct engineers in technical matters.

Skills

Technical mentoring

Troubleshooting

Organizational skills

Knowledge of security products

IP Networking

Job description

A technical recruitment agency in Aylesbury is seeking a Technical Support & Small Works Engineer to respond to customer service desk tickets and provide remote support. This full-time role involves diagnosing issues, mentoring engineers, and assisting with sales system design. Candidates should have a strong background in IP Networking and security products. The position offers a salary between £30,000 and £45,000, with benefits including company pension and on-site parking.