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Remote CCTV & Security Systems Engineer

LUQ Recruitment

Aylesbury

On-site

GBP 30,000 - 45,000

Full time

Today
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Job summary

A technical recruitment agency in Aylesbury is seeking a Technical Support & Small Works Engineer to respond to customer service desk tickets and provide remote support. This full-time role involves diagnosing issues, mentoring engineers, and assisting with sales system design. Candidates should have a strong background in IP Networking and security products. The position offers a salary between £30,000 and £45,000, with benefits including company pension and on-site parking.

Benefits

Company pension
On-site parking

Qualifications

  • Able to technically mentor and instruct engineers.
  • Extensive knowledge in installation and fault finding of Security and Fire Systems.
  • Proven track record in leading technical activity.
  • Extensive technical experience.

Responsibilities

  • Receive and respond to inbound customer support tickets.
  • Resolve issues and repairs remotely via software.
  • Attend emergency call outs during working hours.
  • Assist field engineering teams with technical queries.
  • Mentor and instruct engineers in technical matters.

Skills

Technical mentoring
Troubleshooting
Organizational skills
Knowledge of security products
IP Networking
Job description
A technical recruitment agency in Aylesbury is seeking a Technical Support & Small Works Engineer to respond to customer service desk tickets and provide remote support. This full-time role involves diagnosing issues, mentoring engineers, and assisting with sales system design. Candidates should have a strong background in IP Networking and security products. The position offers a salary between £30,000 and £45,000, with benefits including company pension and on-site parking.
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