Remote Billing Specialist - Growth & Benefits

Race Telecommunications, Inc; Lancaster; Remote; GBP 60,000 - 80,000; Full time

Job summary

A telecommunications provider is seeking a Billing Specialist to manage billing processes and ensure customer satisfaction. The ideal candidate will have at least two years in billing or accounting, be proficient in CRM systems, and possess a high school diploma or equivalent. This role offers comprehensive benefits including 100% company-paid medical and dental insurance, competitive wages, and a collaborative work environment.

Benefits

100% company-paid medical and dental benefits

Free fiber internet service

401k matching (4%)

Paid time off and holidays

Qualifications

• Minimum of two years’ experience in billing or accounting required.
• Familiarity with electronic filing systems such as OneDrive or Google Drive required.
• Skilled in using CRM systems for managing billing processes.

Responsibilities

• Processes billing transactions accurately and in a timely manner.
• Investigates and resolves billing discrepancies and disputes.
• Provides excellent customer service to internal and external stakeholders.

Skills

Proficient use of MS Office applications

Functional use of common office equipment

Ability to communicate effectively in English

Proficiency in Spanish language

Education

High School Diploma, GED or equivalent

Associate or bachelor’s degree in accounting or finance

Tools

SalesForce

Job description

A telecommunications provider is seeking a Billing Specialist to manage billing processes and ensure customer satisfaction. The ideal candidate will have at least two years in billing or accounting, be proficient in CRM systems, and possess a high school diploma or equivalent. This role offers comprehensive benefits including 100% company-paid medical and dental insurance, competitive wages, and a collaborative work environment.