Remote AR Reconciliation Specialist

HireLATAM; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Remote AR Reconciliation Specialist. The role requires meticulous processing of customer payments and resolving discrepancies. Ideal candidates will have exceptional attention to detail and strong research skills. This is a full-time remote position, and applicants will need to submit a voice or video recording with their application.

Benefits

US holidays

Qualifications

• Exceptional attention to detail.
• Methodical approach to posting payments.
• Patience in resolving historical payment issues.

Responsibilities

• Process customer payments and transactions.
• Document payment postings in bank reconciliation.
• Research and resolve payment discrepancies.

Skills

Attention to detail

Research skills

Written communication

Professional customer interaction

Job description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote AR Reconciliation Specialist (99% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,300 USD/month

Schedule: Monday - Friday, 8:00AM to 5:00PM on one of the major US time zones

Benefits: US holidays

Our Client:

Our client’s core solutions are focused on IT modernization, performance enhancing and cyber security offerings and related professional services bringing more than 20 years of experience and mission‑critical expertise in security, networking, analytics, collaboration, and mobility.

They bring together a selective combination of talent, partners and products to drive ahead of the competition in technology and create success for business and government all in a turn‑key solution. Their business IT solutions team consider ourselves a customer‑centric, specialized integrator with an engineering first culture.

Job Overview:

The AR Reconciliation Specialist (internally titled Payment Processing Specialist) is responsible for accurate and timely processing of customer payments. This role involves reconciling customer accounts, researching and resolving payment discrepancies, and ensuring the integrity of financial records. The ideal candidate will possess exceptional attention to detail, strong analytical skills, and a methodical approach to problem‑solving.

Responsibilities:

• Review and post customer payments and transactions related to Accounts Receivable.
• Document that payments were posted in the team’s bank reconciliation spreadsheet.
• Research issues that are holding up proper payment posting.
  • We see myriad customer payment issues, such as customers overpaying, short paying, or double paying.
  • We also have customers saying they’ve paid when our records reflect otherwise. In that case, customers will provide payment confirmation, which we use for further research.
• Compare Accounts Receivable by customer per VARCommerce (our sales order platform) vs Accounts Receivable by customer per QuickBooks (our accounting software). Resolve the discrepancies.
• Payments to our US entity are in USD and payments to our Canadian entity are in CAD.

Qualifications, Skills and Key Competencies:

• Excellent attention to detail.
• Slow and methodical at posting payments perfectly. Accuracy is key for preventing future issues. We’re looking for someone who will ask questions, rather than move forward when they aren’t 100% sure about how to post a payment properly.
• Patience with researching historical issues. (Once you start researching an issue, it’s important to finish before you move on to a new task. Otherwise, you will start over with your research when you revisit the issue later.)
• Excellent written skills at discussing detailed AR issues with customers.
• Ability to anticipate work needs and interact professionally with customers.

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED – Your application cannot be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will automatically disqualify.

Mandatory Knockout Questions – Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer “NO” to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer “YES” as we are only able to hire Latin American talent based in Latin America.

Apply Wisely – To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder – All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!