Remote Application Support Engineer - 4G/5G Networking

ECM Selection (Holdings) Limited; Cambridge; On-site; GBP 40,000 - 50,000; Full time

Job summary

A technology solutions company based in Cambridge seeks an experienced Application Support Engineer to enhance customer engagement with their advanced network management solutions. In this role, you will provide critical support, perform installations, and help clients resolve issues. Ideal candidates possess a degree in Computer Science or Engineering and have strong communication and software testing skills. The position offers a competitive salary and the chance to deepen your expertise in 4G and 5G technology, while working remotely.

Qualifications

• Experience in client-facing roles addressing technical issues.
• Comfortable with providing support and guidance to resolve issues.
• Understand the software development lifecycle.

Responsibilities

• Provide front-line support and answer customer questions.
• Carry out installations and upgrades.
• Identify process improvements and design test procedures.

Skills

Excellent communications skills

Hands-on experience of testing software

Linux desktop and scripting skills

Education

Good degree in relevant subject such as Computer Science or Engineering

Job description

A technology solutions company based in Cambridge seeks an experienced Application Support Engineer to enhance customer engagement with their advanced network management solutions. In this role, you will provide critical support, perform installations, and help clients resolve issues. Ideal candidates possess a degree in Computer Science or Engineering and have strong communication and software testing skills. The position offers a competitive salary and the chance to deepen your expertise in 4G and 5G technology, while working remotely.