Remote App Support Engineer — Optimize & Automate

Identify Solutions; Cardiff; Remote; GBP 30,000 - 37,000; Full time

Job summary

A digital client solution provider in the UK is seeking an experienced Application Support Engineer to join their remote team. This role involves supporting and maintaining various applications, diagnosing issues, and collaborating with developers for improvements. Ideal candidates should possess broad technical skills, including Azure, SQL, and JavaScript, and have a proactive, customer-focused mentality. The position offers a salary up to £37k and is remote, preferably for those located in South Wales or the South West.

Qualifications

• Broad technical skills and experience in application support.
• Comfortable working across a range of technologies.
• Proactive in finding solutions to issues.

Responsibilities

• Support and maintain internal and customer-facing applications.
• Diagnose issues, monitor performance, and test new features.
• Work closely with developers to deploy fixes and updates.

Skills

Problem solving

Customer-focused

Methodical approach

Collaboration

Tools

Azure

WordPress

Craft CMS

JavaScript

TypeScript

React

SQL

GitHub

JIRA

Job description

A digital client solution provider in the UK is seeking an experienced Application Support Engineer to join their remote team. This role involves supporting and maintaining various applications, diagnosing issues, and collaborating with developers for improvements. Ideal candidates should possess broad technical skills, including Azure, SQL, and JavaScript, and have a proactive, customer-focused mentality. The position offers a salary up to £37k and is remote, preferably for those located in South Wales or the South West.