Remote AI Deployment Engineer - Voice & LLM

Zoom Video Communications; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a Product Engineer focused on deploying next-generation Zoom Virtual Agents. The role involves designing LLM-driven conversational agents and requires expertise in AI/ML, voice technologies, and Python development. Ideal candidates have experience in customer-facing technical roles, strong prompt engineering skills, and a passion for innovating conversational AI solutions. Enjoy a hybrid work environment and a range of beneficial perks aimed at promoting well-being and work-life balance.

Benefits

Comprehensive benefits program

Flexible work-life balance options

A commitment to employee well-being

Qualifications

• 3+ years in a technical, customer-facing role focused on AI/ML.
• Proven hands-on experience with modern agentic frameworks.
• Expertise in voice stacks and TTS integration.

Responsibilities

• Lead multi-step conversational workflow design for LLM agents.
• Fine-tune LLMs for performance in voice conversations.
• Develop full-stack Python/JS solutions for agent decision-making.

Skills

Technical customer-facing experience

LLM solutions deployment

Voice stacks expertise

Python software development

Prompt engineering

Job description

A leading technology company is seeking a Product Engineer focused on deploying next-generation Zoom Virtual Agents. The role involves designing LLM-driven conversational agents and requires expertise in AI/ML, voice technologies, and Python development. Ideal candidates have experience in customer-facing technical roles, strong prompt engineering skills, and a passion for innovating conversational AI solutions. Enjoy a hybrid work environment and a range of beneficial perks aimed at promoting well-being and work-life balance.