Relief Site Protection Officer

Mitie Group plc.; Castle Donington; On-site; GBP 15,000 - 22,000; Full time

Job summary

Mitie Group plc. is seeking a Relief Site Protection Officer for the M&S Castle Donington Distribution Centre to safeguard property, people and assets by delivering security services in line with site Assignment Instructions and KPIs.

The role requires an SIA licence, excellent communication and flexibility, and compliance with UK law. You will maintain incident logs, support CCTV operations, renew licences on schedule and work with the Security Account Manager to uphold service levels for

Qualifications

• Must have SIA Licence.
• Excellent communication skills.
• Flexible approach to shifts.

Responsibilities

• Protect property, people and assets per Assignment Instructions and KPIs.
• Deliver security services to meet client expectations and contract SLAs.
• Complete incident reports and maintain accurate notebook entries.

Skills

Great communication skills

Flexible

SIA Licence

SC Clearance desirable

Job description

Relief Site Protection Officer - M&S Castle Donington Distribution Centre

• Pay rate 13.45
• Must have great communication skills
• Flexible
• Must hold SIA Licence

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable