Relief Security Officer

Carlisle Security Services; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in the UK is looking for enthusiastic Security Officers to patrol train stations. Responsibilities include deterring threats through visible patrols and using excellent customer service. Candidates must hold an SIA license and have a strong focus on safety and security for staff and customers. This rewarding role offers immediate employment opportunities.

Benefits

Free SIA refresher courses

Generous pension

28 days holiday including bank holiday

Wagestream salary advance scheme

Employee awards with shopping vouchers

Uniform and PPE provided

Cycle to work Scheme

Refer-a-friend bonus

Responsibilities

• Conduct effective and highly visibility patrols.
• Use customer service as a deterrence to potential threats.
• Utilise HOT and WHAT protocols to identify security threats.
• Report suspicious behaviour through laid down procedure.
• Conduct regular patrols and report observations.
• Log site activities accurately.
• Identify and report faults and damages.
• Deal with security incidents as per procedures.
• Respond to emergency alarms.
• Enforce no smoking policy.
• Guide Police and Fire Crews to incidents.
• Ensure proper handover at shift changes.

Skills

Excellent customer service

Honesty

Passionate

Hard working

Excellent spoken and written English

Education

Security guard or higher SIA license

Right to work documentation

5-year checkable history for vetting purposes

Job description

Benefits

• Free SIA refresher courses and provision of financial support to renew SIA licenses.
• Generous pension
• 28 days holiday including bank holiday (pro rata)
• Wagestream salary advance scheme
• Employee awards with attached shopping vouchers
• Uniform and PPE required for the proper execution of your mandate
• Cycle to work Scheme
• Refer-a-friend bonus of £100 for every person employed through your reference (T&C apply)
• Access to in-house online training portal with 100s of relevant free courses

Responsibilities

• Conduct effective and highly visibility patrols at your area of operation to deter potential threats
• Effectively use customer service as a deterrence to potential threats.
• Utilisation of HOT and WHAT protocols to identify and eliminate security threats.
• Reporting of suspicious behaviour or objects through laid down procedure
• Conducting regular, recorded patrols and reporting observations on Work-IT boards.
• Accurate logging of relevant site activities in the DOB.
• Understand the station security plan and your responsibilities under the plan
• Identify and report faults as well as damages through effective patrol and monitoring
• Deal with each security incident and ad hoc service requests in accordance with the procedures agreed with TPE.
• Respond to emergency alarms including fire, intruder etc
• Enforce no smoking policy on site.
• Guide Police and Fire Crews to the scene of any incidents.
• Ensure proper handover takes place at shift changes.

We are currently looking for professional, energetic, and enthusiastic people who are interested in pursuing a career in Rail. We have opportunities for immediate employment for Security Officers who can work across various train station on our Transpennine Express contract. The successful candidates will be working in an important security role, patrolling the stations to support the safety and security of staff and customers. This is a rewarding role which requires vigilance and great customer service.

Qualifications

• Excellent customer service, honest, passionate, and hard working
• Right to work documentation
• Security guard or higher SIA license
• Ability to provide 5-year checkable history for vetting purposes
• Excellent spoken and written English
• Ability to do the advertised shifts