Relief Security Officer

Mitie Group plc.; Pontypridd; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading security firm is hiring Security Guards in South Wales for a project with the Department for Work and Pensions. The role requires flexibility to travel across various sites including Pontypridd, Bridgend, Cardiff, and more. Candidates must have previous security experience, a full UK driving licence, and strong customer service skills. This is a great opportunity to be part of a dedicated team ensuring safety and support in community settings. Hourly rate is £12.60 with details to be discussed during the interview.

Qualifications

• Previous Security Experience is necessary.
• DS Licence is preferred but not mandatory.
• Full UK driving licence is required.

Responsibilities

• Ensure a safe and secure environment for staff and visitors.
• Patrol premises regularly to identify security threats.
• Respond to emergencies or suspicious situations.
• Liaise with law enforcement as needed.
• Assist staff and visitors with security-related matters.

Skills

Security experience

Customer service

Emergency response

Job description

Location: South Wales
Hourly Rate: £12.60
Shift pattern: Hours to be discussed at interview
At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.

Job Overview

Flexibility to travel, as this role will cover various DWP sites within the region. You will be covering sites in Pontypridd, Bridgend, Cardiff, Cwmbran, Abergavenny and the top of the valleys. Full UK driving licence required.

Responsibilities

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security‑related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.

Security and Health & Safety

• Look out for, and immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Call emergency services and the Communication Centre to report all incidents.

Qualifications

• Previous Security Experience.
• Licence required; DS Licence Preferred.
• Full UK driving licence required.