Relief Security Officer

Carlisle Support Services; Eastham Village; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Company Pension Scheme

Health and Wellbeing Plans

Stream - wage access

Full induction and training

Uniform and kit provided

SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services in Eastham is seeking vigilant security officers to provide a visible security presence and deter crime at client sites. You will manage access, handle incidents, and engage with the public in a professional manner while upholding safety procedures.

We offer full induction and ongoing training, a competitive hourly rate (£13.47, paid monthly), a company pension, health and wellbeing plans, and opportunities for career development within a growing brand.

Qualifications

• At least 18 years old and eligible for front-line licensable activity.
• SIA Guarding or Door Supervision licence.
• Full UK manual car licence held for 2+ years with 6 points or less.
• 5 years checkable work and address history.
• Reliable, punctual, flexible and well presented.
• Friendly, approachable and professional demeanor.
• Experience in security or customer-facing roles preferred.
• Ability to interact positively with clients and customers.
• Experience working in a security environment and in a team.

Responsibilities

• Provide a smart, proactive security presence and deter crime.
• Control access and egress and conduct security patrols.
• Manage and de‑escalate incidents with effective conflict handling.
• Engage with the public professionally and guide customers as needed.
• Follow safety and security processes and work as part of a team.

Skills

Customer service

Conflict management

Team collaboration

Public interaction

Vigilance

Job description

Benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Location: Eastham, CH62 9AQ

Hours: This will be cover holidays and sickness, let us know which shifts you can work from the ones we have available this will include days and nights

Pay: £13.47 per hour

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

The ideal candidate

• At least 18 years old – a legal requirement to work in a front-line licensable activity
• SIA Guarding or Door Supervision licence
• Full UK Manual Car Drivers Licence - Held for 2 years or more with 6 points or less
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.