Relief Security Officer

Mitie Group plc.; Dover; On-site; GBP 19,000 - 22,000; Full time

Job summary

Mitie Group plc. Dover & Folkestone Relief Security Officer role requires 12-hour shifts (days and nights) with a pay rate of £14.22 per hour.

Travel within 30 miles and SC clearance are required; a valid SIA Door Supervisor licence (CCTV preferred) is mandatory. Main duties include logging incidents, communicating with the Operations Manager, maintaining visitor control and site safety, and completing detailed security reports.

Qualifications

• Must hold a valid SIA Door Supervisor licence (CCTV preferred).
• Must be able to achieve SC clearance; 5-year UK residency minimum.
• Full 5-year checkable history.
• Willing to travel within 30 miles and be flexible to days/nights, weekends and bank holidays.
• Excellent communication and reporting skills.

Responsibilities

• Log and direct incidents to completion.
• Communicate business issues to the Operations Manager and/or relevant departments.
• Maintain site access, egress and visitor regulation.
• Uphold standards of dress, safety and presentation at all times.
• Complete timely and accurate security activity reports.
• Be fully conversant with equipment operation and procedures.
• Ensure Assignment Instructions are followed and raise corrective actions when needed.
• Fulfill contractual requirements and inform the Manager of issues.
• Handle day-to-day enquiries related to site security.
• Take on other reasonable requests from management or client.
• Monitor key performance indicators and service level agreements.
• Follow site open/close procedures.
• Complete health and safety reports.

Skills

SIA Door Supervisor

SC clearance

Analytical skills

Oral communication

Written communication

Interpersonal skills

Problem solving

Job description

Dover & Folkestone Relief Security Officer

12 hours shifts (days & nights)

Pay Rate £14.22

• Must be able to achieve SC clearance (5-year UK residency a minimum)
• Willing to travel within a 30 miles radius
• Must be flexible to work days and nights, weekends and bank holidays
• Combination of 8 – 12 hours shifts dependant on the site requirement

Main duties

• Ensure all incidents are logged and directed effectively through to completion
• Effectively communicate business issues to the Operations Manager and/or relevant departments
• Maintain the standards of the site for access / egress and visitor regulation
• Ensure standards of dress, safety and presentation are maintained at all times
• Complete timely and accurate reports on all security activities within the site and present to the Security Management team.
• To be fully conversant with the methods of working of all equipment.
• Ensure that you have signed the Assignment Instructions.
• Ensure that complete and updated Assignment Instructions are being followed. Where site or procedure instructions are not being followed, ensure that corrective actions are raised with the Operations Manager
• Ensure that all contractual requirements are properly fulfilled and if there is an issue or concern inform the Manager
• Handle all day to day enquiries which arise from whatever source in respect of the daily operation of the security of the site and report to the Manager
• Any other reasonable request from management or client.
• To have an awareness of key performance indicators and service level agreements
• Site Open and Lock Down procedure
• Completion and checking of all accident and Health and Safety reports

Person Specification

• Excellent analytical skills to critically evaluate the information gathered and prioritise activity and ongoing communication
• Valid SIA (Security Industry Authority) licence - Door Supervisor mandatory, CCTV preferable
• Must be able to achieve SC clearance (5-year UK residency a minimum)
• Full 5-year checkable history
• Good understanding of security requirements / functions
• Excellent oral communicator
• Strong written skills for reports, incidents and presentations
• Excellent interpersonal skills, to liaise with security officers, managers and directors
• Have the ability to solve problems and make decisions.
• To share knowledge and support team members, to make the best use of their capabilities.

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security

• Ensure compliance with Mitie's and Clients information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.