Relief security officer

Iceland Foods; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A security solutions provider is seeking a Retail Security Officer in London to patrol, assess vulnerabilities, and report incidents. Candidates must have a valid SIA licence and possess strong communication and conflict resolution skills. The company offers training and development opportunities as well as benefits like a rewards platform and flexible wage access.

Benefits

Perkbox recognition – rewards platform

Employee of the month scheme (£50)

WageStream – flexible wage application

Ongoing training

Progression opportunities

Qualifications

• Confidence in providing detailed verbal and written accounts of incidents.
• Ability to manage vulnerable persons with empathy.
• Willingness to complete a full 5-year checkable work history.

Responsibilities

• Patrol the shop floor and deter criminal activity.
• Assess and identify vulnerabilities, minimizing risk proactively.
• Liaise with management and local authorities when required.
• Digitally report incidents and engage with technology for daily planning.
• Complete detailed incident reporting to assist clients and authorities.

Skills

Confident communication

Patience

Conflict resolution

Education

Valid SIA licence (Guarding or Door Supervisor)

Job description

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

Responsibilities

• Patrolling the shop floor and deterring criminal activity
• Assess and identify vulnerabilities, and work proactively to minimise risk
• Liaising with management and local authorities when applicable
• Manage vulnerable persons with empathy to not cause distress
• Completing colleague and contractor searches when required in line with customer company policy
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and legible incident reporting to assist the client and local authorities, embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.

Equality & Diversity: ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Qualifications & Requirements

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

• Valid SIA licence (Guarding or Door Supervisor) required.
• Previous experience of working in a Retail Security role is an advantage but not essential; full training will be given.
• Applicants must be able to provide a full 5‑year checkable work or back‑to‑school history.
• Must provide proof of right to work and recent proof of address; bring right to work documents and a recent proof of address to interview.

About the Company

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes. As the original thinkers behind security risk modelling, we bring risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. (Optional: Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.)

Benefits

• Perkbox recognition – rewards and discount platform
• Apprenticeship
• Employee of the month scheme (£50)
• 110% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream – flexible wage application allowing you to pull wages out sooner than payday
• EAP – Employee Assistance Programme
• Progression opportunities within the companyOngoing training