Relief Sales Advisor

Bellway Homes; New Forest; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK house builder is seeking a Sales Advisor to join their team in New Forest. The successful candidate will guide potential customers, maintain site presentation, and provide outstanding service throughout the customer journey. The role demands face-to-face sales experience, effective communication skills, and a commitment to diversity and inclusion. Benefits include a competitive salary, pension scheme, and 25 days holiday.

Benefits

Competitive basic salary + monthly commission

Contributory pension scheme

25 days holiday, plus bank holidays

Access to discounts and benefits portal

ShareSave Scheme

Cycle to Work Scheme

Life assurance

Holiday Purchase Scheme

Earn and Learn Opportunities

Qualifications

• Experience of working within a face to face sales environment.
• Experience of working as a Sales Advisor for a residential house builder is desirable.

Responsibilities

• Ensure high standard presentation of the site and sales complex.
• Guide potential purchasers around show homes and stock plots.
• Maintain accurate records using in-house CRM system.
• Liaise with purchasers, solicitors and financial advisers.

Skills

Effective negotiation and sales skills

Good administration skills

Strong communication and listening skills

Ability to work on own as well as part of a team

IT literate and the ability to adapt to new systems

Committed to diversity and inclusion

Education

GCSE Maths and English – Grade 4/C or above (or equivalent)

Job description

The role of Sales Advisor reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey.

Responsibilities

• Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
• Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
• Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
• Ensure visitors and potential purchasers to site are aware of Bellway's Health and Safety Policy and they are always accompanied by a Bellway representative.
• Maintain accurate records using Bellway's in‑house CRM system.
• Liaise with purchases, solicitors and financial advisers on a regular basis.
• Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company's handover policy.
• Assist purchasers following legal completion with any defects or customer care issues.
• Attend and minute a weekly Sales/Site Meeting with your Site Manager.
• Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.

Experience

• Experience of working within a face to face sales environment.
• Experience of working as a Sales Advisor for a residential house builder is desirable.

Qualifications and Training

GCSE Maths and English – Grade 4/C or above (or equivalent).

Skills and Aptitude

• Effective negotiation and sales skills.
• Good administration skills.
• Strong communication and listening skills.
• Ability to work on own as well as part of a team.
• IT literate and the ability to adapt to new systems.
• Committed to diversity and inclusion.

Working Conditions

• Willing to be flexible in respect to day to day duties and hours worked.
• Lone working, dependant on site.
• Ability to travel to all sales sites, including divisional offices.
• Willingness to work weekends and bank holidays.

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference and creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working, and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our Wessex Division is looking to recruit a Sales Advisor to join the Division's Sales team. This role will require the candidate to go between different sales sites when required.

Benefits

• Competitive basic salary + monthly commission.
• Contributory pension scheme.
• 25 days holiday, plus bank holidays.
• Access to discounts and benefits portal.
• ShareSave Scheme.
• Cycle to Work Scheme.
• Life assurance.
• Holiday Purchase Scheme.
• Earn and Learn Opportunities.