Relief Retail Security Officer- North Wales

inploi; Mold; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading support services company is seeking a Relief Retail Security Officer to provide a proactive security presence at various locations. The ideal candidate must be SIA licensed and have strong conflict management skills. This position offers flexible hours and competitive pay, ideal for those looking to build a career in security and customer service.

Benefits

Competitive hourly rate of pay

Access to Company Pension Scheme

Health and Wellbeing Plans

Quality kit and uniform

Employee Assistance Program

Qualifications

• At least 18 years old – a legal requirement to work in a front-line licensable activity.
• Friendly, approachable, and always professional.
• Enthusiastic and motivated to do a great job.

Responsibilities

• Ensure colleague safety, providing assurance for all.
• Control access and egress, conducting security patrols.
• Provide a visible, proactive security presence.

Skills

Effective conflict management

Strong communication skills

Teamwork

Proactive customer engagement

Attention to detail

Education

SIA Guarding or Door Supervision licence

5 years checkable work history

Job description

Relief Retail Security officer - Carlisle Support Services working in Partnership with Tesco

The benefits

• A competitive hourly rate of pay – paid monthly


• Access to Company Pension Scheme after qualifying period


• Health and Wellbeing Plans


• Wagestream - financial flexibility and instant access to earned and authorised wages


• Fizz Benefits – discounts, rewards, and benefits, helping you save money every day


• Full induction, ongoing training, and career development


• Quality kit and uniform, everything you need to perform your role effectively


• Funded SIA top up training


• Employee Assistance Program


• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income.

Location: North Wales

Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight

Pay: £14.30 per hour

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all


• Provide a smart, visible, proactive, and engaging security presence and deterrent


• Effective conflict management, always taking control of incidents


• Control access and egress, conducting security patrols to deter crime


• Able to proactively and professionally engage with the public


• Be aware of hazards and incidents, and responding appropriately


• Providing guidance, information and directing customers as a first point of contact


• Managing and following safety and security processes and procedures


• Working as part of a team, building strong working relationships

The ideal candidate

• At least 18 years old – a legal requirement to work in a front-line licensable activity


• SIA Guarding or Door Supervision licence


• 5 years checkable work and address history


• Reliable, punctual, flexible, and smart in appearance


• Friendly, approachable, and always professional


• Enthusiastic and motivated to do a great job


• Ideally some experience within a Security environment or a customer facing role


• Able to interact with clients and customers in a positive manner


• Some experience working within a Security environment and working as part of a team


• Effective people skills, able to interact with clients and customers in a positive manner


• Successful candidates will be required to provide original documentation for detailed screening and vetting processes.


• This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.