Relief Retail Security Officer

Mitie; Waterlooville; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Waterlooville is seeking a Retail Security Officer to ensure a safe shopping environment and deliver outstanding customer service. The ideal candidate will preferably hold a current SIA licence. Responsibilities include conducting patrols and liaising with both management and police as needed. Benefits include contracted hours, paid breaks, and access to employee benefits. Training for a licence is available if required.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Progression and development opportunities

Qualifications

• Preferably hold a current SIA licence or SIA Certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct store patrols.
• Utilise CCTV systems to reduce crime.
• Liaise with store management.
• Collaborate with police for crime reduction.

Skills

Customer service

CCTV operations

Communication

Education

Current SIA licence or SIA Certificates

Job description

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid