Relief Retail Security Officer

Mitie Group plc.; Tees Valley; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK facilities management company is seeking dedicated security personnel to deliver outstanding customer service and ensure safety in stores. Ideal candidates will have a current SIA licence or be willing to obtain one. You'll conduct patrols, operate CCTV, and collaborate with management and local police to reduce crime. The position offers numerous employee benefits, including flexible perks tailored to your lifestyle and opportunities for progression.

Benefits

Financial services

Retail discounts

Online GP services

Apprenticeship schemes

Paid breaks

Qualifications

• Current SIA licence or ability to obtain.
• 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with store management and police.

Skills

Customer service

CCTV operation

Liaising with management

Crime reduction

Education

SIA licence or relevant certificates

Job description

Qualifications

It is preferrable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5‑year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Company Overview

Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Benefits

Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.