Relief Retail Security Officer

Mitie; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Relief Retail Security Officer to ensure safety and exceptional customer service across various locations. This role involves conducting patrols, liaising with management and police, and utilizing CCTV systems to reduce crime. Ideal candidates should hold a current SIA licence or be willing to train. Flexible benefits and annual leave are part of the employment package.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Comprehensive induction and training programme

Free uniform supplied

SIA re-licencing programme

Access to financial services and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Current SIA licence or willingness to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Conduct patrols of the store.
• Liaise with store management and police.

Skills

Excellent customer service

Ability to deter violence

Proficiency in using CCTV systems

Job description

Overview

Job title: Relief Retail Security Officer

Location: DRIVER PREFERRED OR WILLING TO TRAVEL TO - Washington, Chester Le Street, Bishop Auckland, Durham, Sedgefield, Darlington and various other locations at the needs of the business.

Region: North

Pay rate: £12:60

Hours: Full time hours with possible overtime

Vacancy Reference Number: 82119

Job Description

Mitie is looking for a Relief retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, access to Salary Finance for financial wellbeing, and a flexible choices platform to customise benefits (e.g., dental insurance, dining cards, coffee clubs, technology purchases).

We give you access to high street discounts through MiDeals, a cycle-to-work scheme, life cover, save-as-you-earn, and the Mitie Matching Share Plan. Mitie Stars recognition includes monthly prizes and a potential top prize of £10,000 at year end.

Our success is driven by our people. We offer diverse training and development opportunities and a wide range of resources.

Since 1987, Mitie has employed 72,000 people and is the UK’s leading facilities management and professional services company. Our clients include household names in banking, critical government sites, hospitals and schools.

How to Apply

Join our Mitie Team.