Relief Retail Security Officer

Mitie; Sefton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent service provider is seeking a Retail Security Officer in Sefton to ensure a safe shopping environment while providing exceptional customer service. The role includes patrols, CCTV monitoring and collaboration with store management and police. Applicants should ideally hold an SIA licence but training may be available. Benefits include contracted hours, annual leave, and a comprehensive training program.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Employee benefits including financial services and retail discounts

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Ability to deliver exceptional customer service.
• Must hold SIA licence or be willing to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to support crime reduction.
• Liaise with store management.
• Assist police and crime partnerships.

Skills

Exceptional customer service

Team collaboration

CCTV monitoring

Education

SIA licence or certificates

5-year checkable employment/education history

Job description

Pay rate

Various Shifts (to be discussed at interview but must be able to work weekends)

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid