Relief Retail Security Officer

Mitie; Otley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in Otley seeks a Retail Security Officer who can provide excellent customer service in a safe shopping environment. Responsibilities include conducting store patrols, deterring crime, and utilizing CCTV systems. Candidates should ideally hold an SIA licence. Benefits include contracted hours, paid breaks, and various employee perks such as financial services and training opportunities.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licensing programme

Comprehensive induction and training programme

Financial services and retail discounts

Online GP services

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• Must hold a current SIA licence or certificates (training may be provided).
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Work with police and crime partners.

Skills

Customer service

Communication

Patrolling

CCTV operation

Education

SIA licence or certificates

Job description

Pay rate: £14.05

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licensing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid