Relief Retail Security Officer

Mitie; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading security company is seeking a Retail Security Officer for the Nottingham area, tasked with providing exceptional customer service and maintaining safety in the store. Responsibilities include conducting patrols and utilising CCTV to deter crime. A current SIA licence is preferred, but training can be provided. The position offers competitive benefits including contracted hours, paid breaks, and opportunities for progression.

Benefits

Annual leave entitlement

Pension and life insurance schemes

SIA re-licensing programme

Paid breaks

Access to employee benefits and discounts

Qualifications

• Must have a full 5-year checkable employment/education history.
• SIA certification preferred; training may be provided.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime.

Skills

Customer service

CCTV operation

Conflict de-escalation

Education

Current SIA licence

Job description

Relief Retail Security Officer - Sainsburys Nottingham area

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid