Relief Retail Security Officer

Mitie Group plc.; Norwich; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Paid breaks

Guaranteed contracted hours

Annual leave

Pension scheme

Uniform provided

Job summary

Mitie Group plc. is seeking a Retail Relief Security Officer to provide security support across Sainsbury's stores in Norwich and surrounding areas.

You will cover multiple locations, offering flexible shifts and building a career in loss prevention while maintaining a safe shopping environment. The role focuses on visible security, helping protect people and property, deterring theft, and providing excellent customer service on the shop floor.

Qualifications

• A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Security presence

Patrols

CCTV operation

Public safety

Transport coordination

Tools

SIA Licence

Job description

We are looking for a Retail Relief Security Officer to join our team, providing security support across Sainsbury's stores in the Norwich and surrounding area.

As a Relief Security Officer, you'll provide flexible cover across locations including Sainsbury's Longwater, St Stephens, Pound Lane and Attleborough, depending on operational requirements. This role is ideal for someone looking for flexibility and the opportunity to pick up additional hours across the area., We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.

With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.

What You'll Be Doing

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

What You'll Need

• A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)

The role pays £14.51 per hour with paid breaks.

As you will be travelling between different stores, you must have access to a car and reliable transport and be comfortable travelling between locations when required.

£14.51 per hour + Paid Lunch Break

Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks?

At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge., A proactive, professional and customer-focused approach

Why Join Mitie?

We don't just offer a job - we offer a package that supports you:

• £14.51 per hour + PAID LUNCH BREAK (so you earn more for your time)
• Guaranteed contracted hours, giving you stability, certainty and peace of mind
• Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
• Pension schemes to help you plan and build for your future
• Uniform provided, so you have everything you need to feel confident from day one
• SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
• Full induction and ongoing training, giving you the knowledge, support and confidence to succeed