Relief Retail Security Officer

Mitie; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in Greater London is seeking a Retail Security Officer to deliver exceptional customer service while ensuring a safe shopping environment. Responsibilities include conducting patrols, utilising CCTV for crime reduction, and liaising with management and law enforcement. A current SIA licence is preferable, with training options available. Benefits include pension schemes, comprehensive training, and employee discounts.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Access to employee benefits and discounts

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• Hold a current SIA licence or be willing to undergo training.
• Full 5-year checkable employment history is mandatory.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management and police.

Skills

Exceptional customer service

CCTV monitoring

Patrol conducting

Risk management

Education

Current SIA licence or Certificate

5-year checkable employment history

Job description

Overview

Pay rate: £13.85

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid