Relief Retail Security Officer

Mitie; Folkestone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services firm in Folkestone is seeking a Retail Security Officer to ensure customer safety and provide excellent service. Responsibilities include conducting store patrols and liaising with management and local authorities. Candidates should ideally hold a current SIA licence, with training available for those who do not. Benefits include contracted hours, paid breaks, and comprehensive training programs.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to outstanding employee benefits

Qualifications

• Proven customer service skills to create a safe shopping environment.
• Ability to conduct patrols and utilise CCTV systems.
• 5-year checkable history to meet vetting requirements.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.

Skills

Customer service

Patrolling

CCTV operation

Education

Current SIA licence or SIA Certificates

Job description

Overview

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid