Relief Retail Security Officer

Mitie Group plc.; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in Cardiff to deliver exceptional customer service and ensure a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV for crime reduction, and liaising with store management. Preference for candidates holding an SIA licence, although training may be offered. Various shifts available.

Benefits

Contracted hours

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA Re-licensing programme

Comprehensive induction and training programme

Access to outstanding employee benefits

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Must hold a full 5-year checkable employment/education history.
• SIA licence preferred but training can be provided.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Collaborate with Police and crime partnerships.
• Wear Body Worn CCTV for safety enhancement.

Skills

Exceptional customer service

SIA licence or SIA Certificates

Patrolling skills

Job description

Pay rate: £12.60, Various shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid