Relief Retail Security Officer

Mitie; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in the United Kingdom is seeking a Retail Security Officer who provides exceptional customer service and maintains a safe shopping environment. Candidates should ideally hold an SIA licence or be willing to undergo training. The role includes conducting store patrols, utilising CCTV, and liaising with store management and law enforcement. The position offers contracted hours, paid breaks, and access to various employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Current SIA licence or SIA Certificates preferred, with possible training provided.
• Full 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with the store management teams.
• Engage with Police and crime partnerships.
• Wear Body Worn CCTV for safety.

Job description

Pay rate: £14.10ph

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid