Relief Retail Assistant Manager

Break; Fakenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charity organization is seeking a Relief Retail Assistant Manager in Fakenham, Norfolk. This role involves supporting shop managers by covering days off and weekends, ensuring exceptional customer service to maximize income, and managing a team of volunteers. Ideal candidates will thrive in a busy environment and maintain a positive attitude. The position offers flexible hours at £12.25 per hour with opportunities for additional shifts. Join this committed charity to support local communities and services essential for children and families.

Qualifications

• Great people skills are essential for this role.
• Ability to manage a team of volunteers and staff.
• Understanding of a retail environment is beneficial.

Responsibilities

• Maximise income through excellent customer service and stock management.
• Cover shifts as needed in the charity shop.
• Assist with cash handling duties.

Skills

Customer service skills

Team management

Cash handling

Job description

Overview

Relief Retail Assistant Manager – Fakenham, Norfolk

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

Learn more about some of the services our shops help to fund: Change the Lives of Young People Leaving Care with Break - YouTube

We are looking for an enthusiastic individual to support the Managers in our established charity shop in Fakenham by covering days off and holidays, this may include some weekends. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.

Key Responsibilities

• Great customer service is essential to maximise income as is sourcing and merchandising stock.
• You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.

What We Offer

In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment. Please see the application pack which includes any company benefits.

Please note this role contains a considerable amount of physical activity, including some heavy lifting.

Essential Information

• Salary: £12.25 per hour
• Hours: as and when required
• Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.

For more information on this vacancy please visit the Break Careers page. Please note, all invites to interview will be sent via email. Please regularly check your emails, including any spam folders, for further communication from us. Failure to attend an interview may result in your application being withdrawn.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa's and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK & a Government Letter showing your National Insurance Number. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.

We are committed to equality of opportunity. We welcome and encourage applications from people of all backgrounds.

Job also known as: Charity shop, retail, Charity shop manager, assistant shop manager

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