Relief Receptionist

Jewish Care; United Kingdom; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community care organization in the United Kingdom is looking for a friendly and efficient Receptionist to join their administrative team. This pivotal role involves delivering excellent customer service and handling various reception tasks to ensure a welcoming environment. Ideal candidates will have experience in administration and strong interpersonal skills. The position is on a relief/bank basis, providing flexible support when needed. This role offers an opportunity to contribute positively to the care home's success.

Qualifications

• Experience working in professional administration departments or in a similar role.
• Ability to maintain confidentiality with company and staff information.
• Self-motivated and willing to improve systems.

Responsibilities

• Answer all telephone enquiries professionally and timely.
• Provide visitors with appropriate information courteously.
• Monitor CCTV operations to ensure security.
• Maintain a tidy and welcoming reception area.
• Input data into the Unit’s computer system.
• Support the Manager and Administrator with specific tasks as needed.

Skills

Interpersonal skills

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Education

Business Management/Administration or similar qualifications

Job description

Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience.

You’ll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well‑organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home.

This post is for a Relief/ Bank Receptionist working on an as and when required basis to cover absence.

What you will be doing:

• Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
• Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
• Monitoring the CCTV operations on the site to ensure security is maintained.
• Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
• Inputting data onto the Unit’s computer system to set timescales and accuracy.
• Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.

What you will need:

• Experience working in professional administration departments or in a similar role.
• Business Management/Administration or similar qualifications.
• Excellent interpersonal skills.
• Ability to maintain confidentiality, both with company information and staff information.
• Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
• Self‑motivated and with a desire to improve systems within the business.
• Be a Team player.
• Ability to work under pressure and do multiple tasks.
• Commercial awareness and can do attitude.
• Can do attitude.