Relief Pharmacy Services Assistant

Lincolnshire Co-op; Lincoln; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Up to 30 days annual leave

Pension scheme with up to 12% employer

Colleague discounts across our family

Professional development opportunities

Free tea and coffee during breaks

Wellbeing support and community-engag

Job summary

Lincolnshire Co-op’s community pharmacies are at the heart of local care. As a Relief Pharmacy Services Assistant, you’ll support multiple teams across our Lincolnshire network to ensure smooth operation and excellent patient experiences.

You’ll work across different pharmacy environments, helping maintain high safety, confidentiality and professionalism while building relationships with patients and colleagues. Join us to gain varied experience in community pharmacy.

Qualifications

• Adaptable and willing to get stuck in.
• Strong commitment to providing excellent customer service.
• Attention to detail and accuracy in a pharmacy setting.
• Able to adapt to different pharmacy environments and teams.
• Organised, reliable and able to manage changing priorities.
• Good communication with patients, members and colleagues.
• Respect for confidentiality, safety and professionalism.

Responsibilities

• Support the pharmacy team with day-to-day running of the pharmacy.
• Provide friendly, helpful and professional service to patients and members.
• Support safe and accurate dispensing under the pharmacist's direction.
• Process prescriptions and assist with dispensing activities.
• Maintain accurate records and follow pharmacy procedures.
• Assist with stock management and receiving of stock.
• Work across different pharmacy environments and teams.
• Build positive relationships with patients, members and colleagues.
• Maintain high standards of confidentiality, patient safety and professionalism.
• Contribute to a clean, organised and welcoming pharmacy environment.

Skills

Adaptable

Customer service

Attention to detail

Team player

Communicate effectively

Confidentiality

Willing to learn

Reliable

Job description

About the role:

What if your next pharmacy role gave you the opportunity to work with different teams, support patients across a range of communities and build your experience with a pharmacy group that puts people at the heart of everything it does?

At Lincolnshire Co-op, we believe community pharmacy is about much more than dispensing prescriptions.

Our pharmacies are at the heart of local communities, providing expert healthcare, accessible services and trusted advice to the people we serve.

As a Relief Pharmacy Services Assistant, you'll play an important role in supporting our pharmacies across Lincolnshire, helping our teams provide a safe, professional and welcoming service to patients and members.

Whether you're supporting a familiar team or stepping into a different pharmacy, every day will bring something new.

What will you be doing?

As a Relief Pharmacy Services Assistant, you'll work across our pharmacy network, supporting different teams and helping to make sure each pharmacy continues to run smoothly and provide an excellent experience for patients.

In this role, you will:

• Support the pharmacy team with the day-to-day running of the pharmacy.
• Provide a friendly, helpful and professional service to patients and members.
• Support the safe and accurate supply of medicines and pharmacy services under the direction of the pharmacist and wider pharmacy team.
• Process prescriptions and support the pharmacy team with dispensing activities.
• Help maintain accurate records and follow pharmacy procedures and processes.
• Support stock management, including receiving, organising and maintaining pharmacy stock.
• Work effectively across different pharmacy environments, adapting to the needs of each team.
• Build positive relationships with patients, members and colleagues.
• Maintain high standards of confidentiality, patient safety and professional conduct.
• Support the delivery of a clean, organised and welcoming pharmacy environment.
• Contribute to the smooth running of the pharmacy and help your colleagues provide the best possible service.

You won't be doing this alone. You'll be part of a wider network of pharmacy professionals, managers and support teams who are passionate about community healthcare and helping our colleagues develop.

Want to know more? You can download and review the job description available on this page.

INDMP

About You

Relief pharmacy is all about being adaptable, helpful and willing to get stuck in.

You might already have experience working in a community pharmacy, or you could be looking for an opportunity to broaden your experience by working across different pharmacy teams.

What matters most to us is your commitment to providing excellent customer service, your attention to detail and your ability to adapt to different environments.

You’ll probably recognise yourself in this if:

• You're passionate about providing a great experience for patients and members.
• You enjoy meeting new people and building positive relationships quickly.
• You're adaptable and comfortable working in different pharmacy environments.
• You're organised, reliable and able to manage changing priorities.
• You have good attention to detail and understand the importance of accuracy when working in a pharmacy.
• You're able to work effectively as part of a team and support colleagues when needed.
• You're confident communicating with patients, members and colleagues.
• You're committed to maintaining high standards of confidentiality, safety and professionalism.
• You're keen to learn and develop your knowledge and skills within community pharmacy.
• You take pride in doing a job well and making a positive difference to the people you support.

Whether you're an experienced Pharmacy Services Assistant looking for greater variety, or you're looking for an opportunity to develop your experience across different pharmacies, we'd love to hear from you.

Why this role matters

Community pharmacies are an essential part of local healthcare.

Every day, people rely on our pharmacy teams for advice, support and access to important healthcare services.

As a Relief Pharmacy Services Assistant, you'll play an important role in making sure our pharmacies continue to provide that support.

You’ll have the opportunity to:

• Work with a variety of pharmacy teams and communities.
• Build your experience across different pharmacy environments.
• Support colleagues and help pharmacies run smoothly.
• Develop your knowledge and skills within community pharmacy.
• Build relationships with patients, members and colleagues across our communities.
• Make a positive difference wherever you're working.

Most importantly, you'll help us deliver on our purpose of bringing together ideas, energy and resources to make life better in our communities.

What you'll get in return

Alongside the opportunity to work across our pharmacies and make a genuine difference to people's lives, you'll receive:

• Up to 30 days annual leave (pro rata), including bank holidays.
• A pension scheme with up to 12% employer contributions.
• Generous colleague discounts across our family of businesses.
• Access to a wide range of professional development opportunities.
• Opportunities to develop your pharmacy knowledge and skills.
• Free tea and coffee during rest breaks.
• Wellbeing support and community engagement opportunities.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can [e-mail].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.