Relief Officer Security

Mitie Cleaning & Hygiene Services; Cardiff; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices benefits platform

MiDeals discounts

Cycle to work

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking experienced security professionals to join our Security Guard teams for the DWP contract in the South Wales region. A valid full UK driving licence is required and flexibility to travel between DWP sites is essential.

Role involves maintaining a safe environment, conducting patrols, responding to incidents, liaising with emergency services, and delivering customer service to staff and visitors.

Qualifications

• Previous security experience.
• SIA licence required; Door Supervisor licence preferred.
• Valid full UK driving licence.

Responsibilities

• Maintain a safe and secure environment for DWP staff, visitors and property.
• Conduct regular patrols to identify security threats.
• Respond to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as required.
• Deliver exceptional customer service and assist staff and visitors with security matters.
• Perform routine security checks and submit incident reports.
• Comply with Mitie and DWP security policies and regulations.

Skills

Security experience

Driving

Interpersonal skills

Job description

Better places, thriving communities. DWP ARO

Hourly Rate: £13.45

Mitie is seeking experienced security professionals to join our Security Guard teams nationwide for our contract with the Department for Work and Pensions (DWP). This represents an excellent opportunity to contribute to a professional and dedicated team serving communities across the United Kingdom.

Position Overview

This role requires flexibility to travel, as it encompasses multiple DWP sites within the South Wales region.

A valid full UK driving licence is required.

• Maintain a safe and secure environment for DWP staff, visitors, and property.
• Conduct regular patrols of the premises to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as required.
• Deliver exceptional customer service and provide assistance to staff and visitors regarding any security-related matters.
• Perform routine security checks and submit incident reports as appropriate.
• Comply with all Mitie and DWP security policies, procedures, and regulations.

Security and Health & Safety

• Identify and immediately report any health and safety hazards, or potential hazards, on site.
• Remain vigilant to any threats or changes within the work environment and take the appropriate action to mitigate the risk of disruption, loss, or damage.
• Exercise sound judgement and initiative by immediately escalating matters when a situation appears to be escalating.
• Maintain professional conduct when facing difficult situations and challenging individuals.
• Complete accurate, detailed notebook entries as soon as practicable following any incident, which will form part of the incident reporting process.
• Adhere to schedules and demonstrate commitment to Mitie and the client.
• Contact emergency services and the Communication Centre to report all incidents.

Essential Requirements

• Previous security experience
• SIA licence required; Door Supervisor licence preferred
• Valid full UK driving licence

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?