Relief Officer

Mitie Group plc.; Lincoln; On-site; GBP 14,000 - 21,000; Full time

Job summary

Mitie Group plc. in Lincoln seeks a Support Officer for RAF Scampton. You will protect property, people and assets on site in accordance with published Assignment Instructions and UK law. The role requires a front-line SIA licence and a clean driving licence, with ongoing training to develop skills.

The position involves 8 hours per week, across days, nights and weekends, at a pay rate of £12.71 per hour. Training and licence renewals are part of the role.

Qualifications

• Previous security experience.
• Door Supervisor SIA license preferred; most have one.
• Clean driving licence required.
• SC or Enhanced Clearance desirable.

Responsibilities

• Protect customers' property, people and assets per Assignment Instructions (AI's).
• Deliver KPI/SLA performance for the customer.
• Complete required competency training and ongoing development.
• Review AI changes to improve service and compliance.
• Maintain safety standards and report hazards promptly.
• Follow instructions and work systematically; renew licences on time.
• Call emergency services and report incidents as needed.

Skills

Security experience

Clean driving licence

Education

SIA Door Supervisor License

Job description

Support Officer – RAF Scampton - Lincoln LN1 2ST, National Grid - Eakring NG22 0DA Pay Rate: £12.71 per hour 8hrs a week Days, Nights and Weekend

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• Most have a Door Supervisor SIA License only
• Clean Driving licence
• SC or Enhance Clearance desirable