Relief Manager

HC-One Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care home provider is seeking a Relief Manager to oversee operational duties in the absence of the Home Manager. The role requires a strong leader with S/NVQ4 in Health & Social Care and experience in working with vulnerable adults. Responsibilities include ensuring safety, quality of care, and compliance with regulations. This position emphasizes kindness in interactions with residents and team members while providing opportunities for professional growth within the organization.

Benefits

Professional and personal growth opportunities

Supportive workplace culture

Career advancement pathways

Qualifications

• Experience working with vulnerable adults.
• Ability to mentor and guide a team.
• Commitment to ensuring regulatory compliance.

Responsibilities

• Run the home in the absence of the Home Manager.
• Ensure safety and quality of care.
• Address areas for improvement.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Time management

Attention to detail

Education

S/NVQ4 qualification in Health & Social Care

Job description

About the Role

As a Relief Manager at HC-One, you’ll value one thing above all: kindness. It carries across every aspect of our Dementia, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining us, you’ll have a wonderful opportunity to give something back to those people.

In this role, you will take on the responsibility of running an entire home when a Home Manager is absent or when we’re recruiting for a new one. Each home has performance targets, and you’ll be dedicated to ensuring these targets are met.

• Emphasize the importance of safety and quality to your team
• Identify and address areas for improvement
• Ensure regulatory compliance standards
• Prioritize resident wellbeing above everything else

About You

We’re looking for a care home supervisor experienced in working with vulnerable adults. You must have an S/NVQ4 qualification in Health & Social Care. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. Strong leadership skills are essential, as you’ll be mentoring and guiding your team to achieve the highest standards of care.

Excellent time management and organizational skills are crucial, as you’ll need to manage multiple responsibilities effectively. You’ll be conscientious and accurate in your record‑keeping and ensure all documentation is up to date and compliant with regulations. And, whenever you communicate with a resident or co‑worker, you’ll be truly considerate and kind.

About HC‑One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way:

• We are curious and ask questions, look for clues and seek to understand
• We are compassionate and try to walk in the shoes of others
• We're creative yet practical, using our imagination to make things happen
• We are courageous in how we support residents to live the life they want
• We can always be counted on

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post‑graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.