Relief Leisure Assistant

Manchester Arndale; Prestonpans; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Lifeguard in Prestonpans to oversee swimming pools and ensure the safety of all users. The ideal candidate will have experience in similar roles, excellent communication skills, and a passion for customer service. Responsibilities include lifeguarding, providing first aid, and leading fitness classes. Join a diverse and inclusive team committed to professional development and community well-being.

Qualifications

• Proven experience in a lifeguard or fitness instructor role.
• Strong communication skills for customer interaction.
• Experience in maintaining safety and well-being in public spaces.

Responsibilities

• Lifeguard swimming pools and ensure user safety.
• Provide emergency first aid and conduct rescues.
• Lead fitness classes and assist customers with gym equipment.

Skills

Experience in similar role

Excellent communicator (verbal and written)

Customer service experience

Ability to lead by example

Decision-making under pressure

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Main Purpose: The person responsible for filling this role would lifeguard swimming pools in varied conditions, provide continual customer support, answer exercise and leisure related queries. They would also be partly responsible, alongside the Duty Managers, for the safety and wellbeing of all site users.

Duties & Responsibilities

• Lifeguard swimming pools.
• Provide emergency first aid and carry out rescues when and if necessary.
• Share their knowledge of exercise and fitness with customers who require assistance. This may include inducting new customers in the use of gym equipment.
• Provide excellent classes as a fitness instructor to customers.
• Carry out a variety of cleaning duties as required to ensure we meet all contractual obligations.
• Carry out pool testing and take remedial action when necessary to ensure chemical balance in swimming pools is within parameters and safe for public use.
• Be prepared to carry out supervisory duties in the absence of a Duty Manager.
• Keep up to date with updates in the NPLQ qualification.
• Be forthcoming with ideas which could advance the business.

Skills & Knowledge

• Experience in similar role.
• Experience in working with the public.
• Excellent communicator (verbal and written).
• Customer service experience.
• Ability to lead by example, motivate and work well in a team-based environment.
• Ability to think and make quick decisions under pressure.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.