Relief Housekeeper

Tees Esk and Wear Valleys NHS Foundation Trust; Tees Valley; On-site; GBP 18,000 - 23,000; Part time

Job summary

A prominent healthcare trust in England is seeking a Relief Housekeeper to join their Hotel Services team. This part-time role focuses on maintaining cleanliness in clinical areas, ensuring high standards of hygiene and safety. Candidates should have experience in cleaning and possess a Food Hygiene Certificate Level 2. Opportunities for extra hours and flexibility are available. Join a dedicated team committed to patient care and improvement.

Qualifications

• Experience working or volunteering in mental health or learning disabilities settings.
• Ability to complete a Food Hygiene Certificate Level 2 within 12 months.
• Experience in cleaning in a hospital environment and using effective techniques.

Responsibilities

• Provide cleaning and catering services in clinical and communal areas.
• Assist in maintaining a safe environment for patients and staff.
• Follow protocols and adhere to health and safety standards.

Skills

Cleaning duties

Use of cleaning materials and equipment

Time management

Effective communication

Education

Food Hygiene Certificate Level 2

Numeracy and Literacy Level 2

NVQ Level 2 in Housekeeping

Job description

Relief Housekeeper

The closing date is 08 December 2025

Housekeepers are responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to clinical and communal areas within the Trust, ensuring a clean, safe and supportive environment for patients, staff and visitors.

You will need to be passionate and enthusiastic about putting patient care at the heart of everything you do. Working in a multi‑professional team, you will think on the spot and use your own initiative, helping to create a culture of continuous improvement within the NHS.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main Duties of the Job

We require a friendly, positive‑thinking, organised and motivated individual to work as a Relief Housekeeper, part‑time (1 × 20 hours per week) within the Trust’s Hotel Services Team.

The post holder will be based at Roseberry Park Hospital in Middlesbrough and will be required to work shifts between the hours of 7 am‑6 pm, including weekends.

You should be highly motivated, reliable, flexible and willing to work at short notice, as there may be opportunities for extra hours.

Experience in cleaning duties, use of chemicals and equipment is essential; catering and food service experience would be beneficial, along with a passion for providing high standards of customer service.

Experience of working or volunteering in a mental health and learning disabilities setting is essential, as is the ability to present a positive approach and image when working with relevant client groups throughout the Trust.

Candidates must possess a Food Hygiene Certificate Level 2 or be willing to achieve it within a mutually agreed timescale.

Essential skills include numeracy, literacy and ITQ Level 2 (equivalent to GCSE grades 9‑4). NVQ Level 2 Housekeeping is desirable.

All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.

About Us

We are the Mental Health & Learning Disability NHS Trust for County Durham, Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need to lead their best possible life.

Job Responsibilities

The successful candidates will complete a 5‑day induction programme. The location will be agreed prior to the start date.

Person Specification

Qualifications

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to Level 2
• NVQ Level 2 in Housekeeping

Experience

• Experience in use of cleaning materials and equipment
• Experience of working or volunteering in a mental health or learning disabilities environment
• Experience cleaning in a hospital environment

Knowledge

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep‑cleaning procedures
• Knowledge of Patient‑Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment (e.g. floor scrubber, carpet cleaner); Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust