Relief Dispenser

Boots UK; Swaffham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discretionary Christmas Gift Payment

Generous staff discount

Enhanced leave pay and gift card for a

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots UK is seeking a Relief Dispenser to work across Boots stores within a defined UK geography. You will support pharmacists, dispense prescriptions, and advise patients to ensure safe, effective care in a fast-paced retail pharmacy environment.

The role is UK-based and requires NVQ2 Pharmacy Advisor (or equivalent), travel across locations, and valid UK right to work. Salary is hourly with range £13.92–£16.64, and benefits include discounts and career development opportunities.

Qualifications

• Completed the Pharmacy Advisor qualification NVQ2 (or equivalent).
• Ability to travel across the defined geography with full flexibility.
• Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa.

Responsibilities

• Prescription dispensing while ensuring the safe supply of medicines and endorsing prescriptions.
• Work with store healthcare professionals to deliver pharmacy services.
• Provide care and advice to patients about medicines and refer queries to the Pharmacist as appropriate.
• Follow SOPs to support safe and legal dispensing of prescriptions.
• Keep up to date with new store innovations and comply with processes.
• Support patients to manage their prescriptions with reliable repeats and promote adherence.
• Communicate with store teams to ensure continuity of care.

Skills

Travel flexibility

UK right to work

Education

Pharmacy Advisor NVQ2 or equivalent

Job description

The hourly rate for this role is £13.92 and up to £16.64 across selected locations within London.

About The Opportunity

As a Relief Dispenser, you will work across different stores within a defined geographical area . You will be key member of our pharmacy team as you support the pharmacist and other healthcare professionals in our stores to ensure the safe and efficient delivery of pharmacy and healthcare services.

Working within the healthcare department of the store, you will spend your time building great relationships with patients by listening and understanding their needs. From greeting customers, dispensing prescriptions and ensuring the safe sale of medicines, to providing advice using your healthcare knowledge to support patients in making informed decisions about their health and wellness – you’ll get to make a difference every day.

This is a role based within the UK. Remote applicants will not be considered.and applications from candidates outside the UK will not be progressed unless relevant UK qualifications and right to work can be confirmed and evidenced.

Key Responsibilities

• Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
• Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
• Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate.
• Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
• Keeping up to date with new innovations in store and comply with operational processes.
• Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste.
• Communicating with the store teams to ensure continuity of care

Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients.

You will be provided with regular updates and training to develop your healthcare knowledge, as well as plenty of career development options including the opportunity to train as a Pharmacy Technician or as part of the store leadership team.

What You’ll Need To Have

• Completed the Pharmacy Advisor qualification NVQ2 (or equivalent)
• Ability to travel across the defined geography with full flexibility
• Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa

It would be great if you also have

• Experience working in community pharmacy

Our Benefits

• Discretionary Christmas Gift Payment
• Generous staff discount
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.