Relief Development Manager (North Area Lochaber)

Hanover Housing Association Ltd; Fort William; On-site; GBP 60,000 - 80,000; Part time

Job summary

A non-profit organization providing housing in Scotland seeks a Relief Development Manager to ensure smooth operations and support residents' independence. The role involves logging repairs, liaising with contractors, and engaging with customers to provide information. Ideal candidates will have a strong passion for helping others, good communication skills, and the ability to manage multiple tasks efficiently. The position is located in the North Area (Lochaber) and offers varying hours at a rate of £14.30 - £15.02 per hour.

Qualifications

• Genuine passion for helping people.
• Sound knowledge of housing management services.
• Ability to empathise with and care for the elderly.

Responsibilities

• Handle various responsibilities for the development's operation.
• Log day-to-day repairs and monitor progress.
• Liaise with contractors and carry out inspections.
• Engage regularly with customers to provide advice.
• Ensure performance indicators are met.
• Maintain cleanliness of common areas.

Skills

Strong communication skills

Ability to build rapport

Calm multi-tasking

Job description

Relief Development Manager

Location: North Area (Lochaber)

Working hours: Relief

Remuneration: £14.30 - £15.02 per hour

Closing Date:January 7th, 2026, at 23:59 pm

Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.

About the Role

The Relief Development Manager position is both a rewarding and challenging role that helps residents live independently within a safe and caring environment,

This post would suit a friendly and professional individual with the ability to deal with a wide range of people; from the care team that you work alongside, residents and their families to contractors, local community groups and other agencies.

Main Responsibilities

As the Relief Development Manager, you will handle a variety of responsibilities and tasks related to the smooth and continuous running of the development., including but not limited to:

• Logging day-to-day repairs and monitoring the progress.
• Liaising with contractors where necessary and carrying out property inspections.
• Regularly engaging with our customers, providing advice and information as requested.
• Ensuring that performance and key performance indicators are met.
• Cleaning and general upkeep of common areas, facilities, and accommodation.

About You

To join us, you need to have a genuine passion for helping people and the ability to empathise with and care for the elderly.

Possess a sound knowledge of housing management services

• Ability to build rapport with a wide range of people
• Strong, clear communication skills in order to succeed
• Demonstrable ability to remain calm as a highly efficient multi-tasker

Interview Date January 21st, 2026

Hanover is an equal opportunity and disability confident employer.

Hanover (Scotland) Housing Association Ltd

Scottish Charity no: SC 014738