Relief Charity Shop Manager — Lead, Merch & Customer Focus

Break Charity; Norwich; On-site; GBP 17,000 - 21,000; Part time

Job summary

Break Charity is seeking a Relief Retail Assistant Manager for their established shop in Long Stratton near Norwich. The role covers days off and holidays, with some weekend work possible, and may involve working at other Break shops in the area.

You will be supporting the shop manager in a busy charity shop environment while helping to maximise income through strong customer service and effective stock merchandising.

Qualifications

• Experience in retail environment preferred.
• Able to lead volunteers/staff and handle cash.
• Good communication and teamwork skills.

Responsibilities

• Provide great customer service to maximise income.
• Source and merchandise stock for the shop.
• Manage a team of volunteers/staff and cash handling.
• Understand retail operations and store standards.

Skills

Customer service

People skills

Job description

Break Charity is seeking a Relief Retail Assistant Manager for their established shop in Long Stratton near Norwich. The role covers days off and holidays, with some weekend work possible, and may involve working at other Break shops in the area.

You will be supporting the shop manager in a busy charity shop environment while helping to maximise income through strong customer service and effective stock merchandising.