Relief Care and Support Assistant

McCarthy & Stone; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Care and Support Assistant, where you'll provide essential care to residents in a supportive environment. This role offers the chance to make a real difference in the lives of older people while enjoying a flexible relief contract. With a competitive hourly rate and a wealth of benefits, including life insurance and training opportunities, this position is perfect for those passionate about enhancing the wellbeing of others. If you're looking for a rewarding career that values your contributions, apply now and be part of a team that celebrates diversity and inclusion.

Benefits

28 days holiday inclusive of bank holidays

Life insurance

Company pension

Management and leadership training

Employee assistance programme

Discounts on apartment purchases

Access to guest suites

Health screening

Long service award

Qualifications

• Experience in a care or support environment is preferred.
• Passion for enhancing the wellbeing of older people.

Responsibilities

• Provide individual care to residents, ensuring their comfort and wellbeing.
• Assist residents with activities, appointments, and shopping.

Skills

Customer Service

Caregiving

Communication Skills

Education

QCF Health and Social Care (Adults) Level 2

Relevant Experience

Job description

How would you love a care role where all your clients are in one place? No travelling in between.

McCarthy Stone are looking for a professional Care and Support Assistant, with some domestic duties, to join their amazing team at our Elles House development in Wallington, Sutton, to do casual hours for us.

Hourly rate: £13.61per hour

Hours: Relief Contract with hours to be agreed with the manager. (Days, evenings, and weekend shifts available, all year round)

McCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• *Up to an additional £1.30 for working evening and weekend hours
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders
• Access to benefits platform offering discounted Gift Cards and eGifts providing discounts on a number of leading brands including restaurants and supermarkets

About the role: As a Relief Care Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience.

McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Our Customers

The Benefits

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Long service award

“I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It’s a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.”
Linda Diamond – House Manager