Relief Branch Customer Service Champion

West Brom; Sutton Coldfield; On-site; GBP 24,000; Full time

Job summary

A building society in Sutton Coldfield is looking for a Relief Customer Service Advisor to deliver exceptional service and support to customers across multiple branches. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work collaboratively. This full-time position offers a salary of £23,964 per annum and various employee benefits, including development opportunities and a pension scheme.

Benefits

Development opportunities

25 days of holiday plus bank holidays

Paid volunteering days

Pension contributions

Private medical insurance

Employee benefits portal

Flexible working options

Qualifications

• Positive and supportive attitude towards customers.
• Experience delivering excellent customer service.
• Clear and calm communication skills.

Responsibilities

• Provide exceptional customer service that encourages referrals.
• Handle queries confidently about products and services.
• Support local branches and maintain safety in the branch.

Skills

Customer service

Communication

Teamwork

Empathy

Flexibility

Tech-savvy

Job description

A building society in Sutton Coldfield is looking for a Relief Customer Service Advisor to deliver exceptional service and support to customers across multiple branches. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work collaboratively. This full-time position offers a salary of £23,964 per annum and various employee benefits, including development opportunities and a pension scheme.