Relief/Bank - Recovery Worker

Brent Stepdown - Essex Road; Greater London; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

Social Interest Group (SIG) Brent service is seeking a Relief/Bank Recovery Worker to support Residents and Participants in Brent, West London. Salary is £14.80 per hour plus 12.07% annual leave accrual; shift pattern is flexible with Long Day and Waking night shifts. The site notes it does not have step-free access.

The role involves providing personalised, one-to-one support, developing plans, and enabling reintegration into the community, with a focus on life skills and independence.

Qualifications

• IT proficiency and ability to learn new software
• Experience with people of complex backgrounds incl. criminal justice, mental health, or substance misuse
• Understanding housing and social needs of people with multiple and complex needs
• Ability to influence and negotiate positive outcomes

Responsibilities

• Manage caseload of Residents and Participants; assist with support plans and risk reviews
• Encourage participation in projects, initiatives, training, and volunteering
• Help residents understand rights and access to tools and resources
• Build strong internal and external relationships
• Provide advice, guidance, and life skills training
• Recognize signs of mental health deterioration and intervene
• Attend appointments with residents as required
• Use Salesforce Inform to update records

Skills

IT Proficiency

Complex backgrounds

Housing & social needs

Influence & negotiation

Education

NVQ/Diploma Level 2 in Health & Social Care/Community Justice

Tools

Salesforce Inform

Microsoft Office

Job description

Job Title: Relief/Bank - Recovery Worker

Location: Brent, West London. Please note that unfortunately this service does not have step free access

Salary: £14.80 per hour plus 12.07% annual leave accrual

Shift Pattern: Flexible working: Long Day and Waking night shifts available

About the Role

As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our Residents and Participants back into the community. Providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders.

You will provide personalised and one to one support which is unique and personable to meet our resident/participant needs and those of the service.

About the Service

Equinox Brent supports those recovering from mental health struggles, we provide 24 hour support at three sites as well as a 10 - 6 service. Residential services in Brent provide a recovery focused service to both, men and women with long term mental health difficulties. The service works with the user to increase their independence and move them on into lower support accommodation.

We work closely with various agencies to support improve life skills, increase social inclusion, and help with individuals improve their quality of life.

About You

We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives!

We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

Overview of Key Responsibilities

• Support a caseload of Residents and Participants (R&P), contribute to the development of support plans, risk assessments and reviews.
• Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
• Ensure R&Ps understand their rights and responsibilities, with access to the right tools and resources to support them back into society and build networks.
• Develop strong internal and external relationships.
• Provide advice, guidance, and support, including life skills training.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• You may need to attend appointments alongside R&Ps when required.
• Admin duties will vary, including using our Salesforce Inform system to update records ongoing.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Key Criteria

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience of providing housing support and a practical assistance within a residential or outreach support role
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

Further details of the responsibilities and key criteria can be found in the JDPS attached.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group .

Additional Information

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website .

Closing Date

25-10-2026