Relationship Manager, SME Business Banking

HSBC Group; Reading; On-site; GBP 40,000 - 55,000; Full time

Job summary

A major financial services provider in the UK is looking for a Relationship Manager to engage with existing and potential banking clients with a turnover of £2m to £15m. The role involves managing a portfolio of 50-70 clients, identifying new business opportunities, and ensuring high standards of customer service. The ideal candidate should have a background in Business Banking, excellent relationship management skills, and be adept at commercial lending. Join us to fulfil your professional potential with tailored support and competitive benefits.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Experience in Business/Corporate Banking or Financial Services.
• Track record of account expansion and new business acquisition.
• Understanding of risk management principles.

Responsibilities

• Manage a portfolio of 50-70 clients and grow business sustainably.
• Develop HSBC's profile in local communities.
• Identify and nurture new business opportunities.

Skills

Business development skills

Relationship management experience

Excellent communication skills

Commercial lending skills

Job description

This is an exciting opportunity to work in our SME Business Banking segment where you\'ll engage with our existing and prospective customers to help them realise their ambitions. As a Relationship Manager, your key goal will be to operate as a person of influence to our customers with a turnover of between £2m and £15m and ensure you deliver world-class customer service.

Responsibilities

• Manage an existing portfolio of 50-70 clients, focusing on growing the business sustainably by identifying opportunities to expand the portfolio and broadening client relationships by leveraging HSBC\'s extensive network.
• Serve as an ambassador for HSBC by developing the bank\'s profile in the local business and wider community.
• Support customers—placing their needs at the forefront of all that we do, and setting world-class standards.
• Identify new business opportunities and nurture existing relationships.
• Build relationships with local professionals and business owners who can introduce new clients and opportunities.
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk.
• Collaborate with product partners to assess the needs of international and domestic customers and offer appropriate solutions.

Requirements

• Experience of working in Business/Corporate Banking or Financial Services.
• Relationship management or client management experience with a passion for delivering outstanding customer service.
• Business development skills with a track record of account expansion and winning new business.
• Commercial lending skills and experience.
• Excellent written and verbal communication skills with the ability to influence and share information in a clear, concise and accurate way.
• Comprehensive understanding of risk management.
• A full driving licence in order to attend face-to-face meetings with customers across Berkshire and Oxfordshire.

If you\'re looking for a career that will help you stand out, join HSBC and fulfil your potential—whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.