Relationship Manager – Invoice Finance Cheshire / South Manchester

Business Money Promotions Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An independent invoice finance provider is seeking a Relationship Manager to manage client accounts effectively. You will be responsible for ensuring client compliance, maximizing revenue opportunities, and conducting internal reviews. Ideal candidates will possess strong communication skills and experience in account management. The position is based in Cheshire/South Manchester.

Qualifications

• Ability to manage risk relationships effectively.
• Strong communication skills and critical thinking.
• Experience in account management and client relations.

Responsibilities

• Manage risk relationship and remuneration of clients.
• Identify and minimize risks while maximizing revenue.
• Conduct internal reviews and maintain client communication.

Job description

Relationship Manager – Invoice Finance Cheshire / South Manchester

Our client, an established and growing independent provider of Invoice Finance Solutions to businesses requires a Relationship Manager to join their team.

Role responsibilities:

• First line responsibility for managing the risk relationship and renumeration of clients within a defined portfolio.
• To identify and minimise risk and maximise revenue opportunities through responsible and proactive account management in line with our company policies and procedures

Key activities:

• Ensure clients operate within terms of facility.
• Ensure full understanding of client operations process and current position via system metrics and maintain good communication with administration and credit control.
• Escalate all risk issues on timely basis.
• Conduct internal reviews and visit clients in line with company guidelines and timelines.
• Log complaints and respond and escalate.
• Keep up-to-date with industry knowledge

Key performance indicators:

• Client reviews conducted on time.
• Value of bad debts and all provisions made.
• Growth of income portfolio.
• Number of clients giving notice for risk of leaving.
• Number of cross sell or introductions
• Feedback from internal team on performance and feedback from clients

Requirements:

• Follow all necessary processes.
• Support new business to maximise new clients for the business.
• Comply with AML.
• Carry out other duties as required.

We are an equal opportunities employer and welcome applications from all qualified candidates.