Relationship Manager

AXA UK; Tunbridge Wells; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading global healthcare provider is seeking a driven Relationship Manager to support the commercial success of strategic collaborations. The role involves working closely with sales teams to ensure effective sales strategies and conversion of opportunities. Candidates should have a background in sales support and experience in Global Health insurance. Flexible working arrangements are available, fostering a balance between office and home working.

Benefits

Competitive annual salary

Performance-based bonus

Contributory pension scheme

Private medical cover

28 days annual leave plus Bank Holidays

Qualifications

• Experience in sales support, business development or partner enablement within Global Health insurance.
• Ability to build relationships across diverse markets and cultures.
• Proven ability to support and influence sales outcomes.

Responsibilities

• Serve as the primary New Business contact for external sales teams.
• Deliver onboarding and sales process training.
• Support the conversion of pipeline opportunities into closed sales.

Skills

Experience in sales support

Strong interpersonal skills

Commercially minded

Experience with partners or brokers

Familiarity with CRM tools

Tools

Salesforce

Job description

Description

We’re looking for a driven Relationship Manager to join our team and support the commercial success of a strategic collaboration. You’ll work closely with the Senior Client Director to drive new business growth, enable sales teams and ensure the consistent conversion of qualified opportunities into sales. You’ll provide hands‑on support across all sales territories, assisting in meeting customer demand and achieving new business targets across various customer segments. If you’re passionate about fostering relationships and driving sales success, we’d like you to be part of our dynamic team.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Serve as the primary New Business contact for external sales teams across various territories, ensuring they have the necessary tools, knowledge and training to sell effectively.
• Deliver onboarding, product and sales process training to enhance capability and consistency across portfolio markets.
• Actively support the conversion of pipeline opportunities into closed sales through collaboration with internal and external stakeholders.
• Work with the external distribution teams to develop proposals, respond to client needs and provide pre‑sales support.
• Track and report on pipeline performance and conversion metrics to monitor success.
• Tailor support to local market conditions and align efforts with segment‑specific needs, including individual, SME, and corporate client profiles.
• Collaborate with internal teams to prioritise efforts across high‑potential markets and segments.
• Ensure smooth handover from sale to onboarding and ongoing client management while providing feedback on needs, market dynamics and product performance for continuous improvement.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Experience in sales support, business development or partner enablement within Global Health insurance.
• Strong interpersonal and communication skills, with the ability to build relationships across diverse markets and cultures.
• Proven ability to support and influence sales outcomes through training, tools and engagement.
• Commercially minded, with a focus on results, performance tracking and sales process optimisation.
• Experience working with partners, brokers or distributors in emerging markets.
• Familiarity with international sales or distribution models.
• Comfortable working in cross‑functional and remote teams; experience using CRM tools (e.g. Salesforce) and pipeline reporting systems.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary
• Annual company & performance‑based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.