Relationship Manager

FCDO Services; Ovingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in Ovingdean is seeking an experienced account manager to oversee business delivery and manage client relationships. The ideal candidate will have strong negotiation skills, a background in sales, and commercial acumen. This position offers a competitive salary, generous holiday entitlement, and access to various development opportunities. Other perks include an on-site gym and Civil Service Pension.

Benefits

Competitive salary

Generous holiday entitlement

Civil Service Pension

On-site gym

Training and development opportunities

Qualifications

• At least 3 years experience as an account manager.
• Experience in value-based selling and contract management.
• Expertise in CRM systems.

Responsibilities

• Secure business opportunities and manage client expectations.
• Lead and support team members.
• Deliver high quality sales output.

Skills

Business delivery

Negotiation

Relationship management

Sales output

Commercial acumen

Financial management reporting

Education

Degree or Level 6 qualification in business management

Job description

What you’ll bring

You’re an account manager with experience in business delivery, negotiation, forecasting, reporting, business planning and relationship management. This is backed by a record of delivering high quality, efficient and effective sales output. You’re adept at securing business, even in the face of resistance and other issues. This is paired with a knack for managing customers and their expectations, from opportunity right through to commercial completion and delivery. A clear communicator and presenter, you can make even the complex easy to understand, turning on your ability to engage and influence when needed. This extends to leading and supporting your team members. Highly organised, you’re focused on the details, the deadline and the results. Plus, you’re knowledgeable about commercial acumen and financial management reporting.

• It would be desirable if you had a degree or Level 6 qualification in business management.
• Experience in value‑based selling, contract management, CRM, private sector best practice, and working in sales in a variety of commercial and/or secure environments would be beneficial.
• As would experience of product, project or service delivery across a variety of sectors, ideally construction, estates, logistics, FM, ICT, professional services.
• It would be plus if you’re a professional member of a professional body relevant to customer base, for example, CIPS or RICS.

Benefits & Development

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on‑site gym, nursery, café, and restaurant, and we offer interest‑free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual‑embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Clearance (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Diversity and Inclusion

It takes a diverseteam to protect a diverse world. The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.