Relationship Manager

Fundingcircle; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Flexible benefits

Private medical

Dental coverage

Life assurance

Share schemes

Learning allowance

Electric car scheme

Cycle-to-work

Season tickets

Parental leave

Job summary

Funding Circle in London (Hybrid) is seeking a dynamic Relationship Manager to own and grow a portfolio of £3.25m+ turnover businesses. You will build long-term client relationships, drive retention, and contribute to strategy in a flexible-first, high-performance environment.

You will conduct in-depth discovery, convert inbound leads across Term Loans, Asset Finance, and Flexipay, and collaborate with lenders to tailor finance solutions.

Qualifications

• Deep expertise with high-value client management.
• Growth mindset and energy critical for team success.
• Ability to understand complex business setups and tailor financial solutions.

Responsibilities

• Take ownership of a £3.25m+ turnover portfolio and act as primary contact.
• Drive client engagement and retention through discovery and value-led conversations.
• Convert inbound leads across Term Loans, Asset Finance, and Flexipay; uncover opportunities.
• Partner with lenders to find best-fit funding when core products aren’t exact fit.
• Influence FC Plus strategy and expansion within a high-growth channel.

Skills

Relationship management

Lead conversion

Business acumen

Stakeholder management

Generative AI

Tools

CRM software

AI tools

Job description

We're on a mission to back the UK's small businesses like no one else. Small businesses are the backbone of the economy, and we're here to help them win. We've built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It's a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We're a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other's backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy.

The role

London (Hybrid) | 3 days in the office | Competitive Salary + Benefits

The Funding Circle Plus team is dedicated to our highest value customers and sits within our wider Marketplace team. The team's objective is to live one of our core company values, obsessing over the customer. To do this we want to build stronger relationships with new and existing customers and assist the growth of these businesses through our premium relationship management service.

Success will be measured on the retention of these clients and growing their long term value to Funding Circle. Take full ownership of a portfolio of £3.25m+ turnover businesses, acting as their dedicated contact and cultivating long-term relationships.

Drive ongoing client engagement through in-depth discovery calls to understand business goals, spot challenges, and deliver finance solutions.

Convert inbound leads (across Term Loans, Asset Finance, and Flexipay) and uncover new funding opportunities across your existing portfolio.

Partner with our trusted panel of third-party lenders for commercial and asset finance when Funding Circle's core products aren't the exact fit.

As a key member of a high-growth channel, directly influence the strategy, development, and expansion of the FC Plus function.

What we’re looking for

We value deep expertise, but a growth mindset and good energy are what really make our team click. We're a group that chooses to lift each other up and think smart every day. Driven to deliver exceptional outcomes and experiences for our highest-value clients. Skilled at understanding complex business setups and recommending the right financial products across commercial and asset finance. Personable, proactive, and capable of creating trust with senior business owners and internal stakeholders alike. Motivated by target delivery, pipeline management, and going above and beyond to hit team KPIs. Comfortable working in a fast-paced environment where you can bring fresh ideas to optimise processes.

You're able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity. Confident using approved AI tools safely and effectively to enhance your output and find a better way of working.

We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a 'best of both' approach. We'll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
• We also have award-winning parental leave policies.